Chander Mukhi Nariman Point Mumbai – 400 021 Web Site :
www:centralbankofindia.co.in
HUMAN RESOURCES DEVELOPMENT DEPARTMENT
(RECRUITMENT
AND PROMOTION DIVISION)
Engagement of Chief Customer Service Officer on Contract Basis
IMPORTANT: LAST DATE OF
RECEIPT OF APPLICATIONS 31.07.2015
COMPANY
PROFILE
Central Bank of India, a leading Public Sector Bank,
with Pan India Branch Network of nearly 4700 branches, with total business of
more than Rs 4,50,000 Crores and driven by talented work force of 38,500+employees,
is looking for retired General Manager of a Scheduled Commercial Bank
(other than Central Bank of India), having experience of operational side.
The details are given below:
1.
AGE & ELIGIBILTY
(As on 30.06.2015)
Name
of the Post
|
Age
|
Eligibility
|
Chief
Customer Service Officer (on Contract basis)
|
Not
to exceed 62 years.
|
2.
He/She should possess
necessary skills and should have exposure in working of more than three areas
of operations in Banking such as general Banking, credit, forex operations,
treasury, Government business, merchant banking, credit card operations etc.
|
The
CCSO will be placed in Head/Corporate Office or in a place where the Bank has
Zonal/Regional Office for the purpose of seamless co-ordination.
2. CONTRACT PERIOD
The
candidate shall be appointed on Contract basis for a period of 3 years.
3. CONTRACT AMOUNT;
The
remuneration to be paid shall be restricted to last pay and allowance drawn,
reduced by pension+additional pension+dearness relief, subject to deduction of
taxes as applicable. The CCSO shall be entitled for the perks which are
extended to a General Manager of the Bank.
4. LEAVE:
CCSO shall be eligible for a total of 12 days leave per
year, out of which not more than 04 can be taken at a time. Applicable leave
shall be availed with prior intimation/approval. His working hours shall be the
usual hours as applicable on all days except weekly offs as applicable to Bank
employees and holidays declared under N.I. Act. Balance of the leave shall not
be allowed to be carried over to the next year.
5. OTHER
CCSO will be eligible for car with driver facility and TA DA
entitlement of General Manager of the Bank.
6.JOB PROFILE:
CCSO shall be reporting directly
either to the Chairman and Managing Director or Executive Director of the Bank
and shall be the focal point for Internal Grievance Redressal System in terms
of Damodaran Committee recommendations so that a minimum number of complaints
are escalated to Banking Ombudsman. CCSO will help in strengthening customer
confidence in the internal redressal mechanism.
7. SELECTION PROCEDURE
The
eligible shortlisted candidates will be called for personal interaction and the
decision of the Bank in this regard shall be final.
8. SUBMISSION OF APPLICATION
Applicants have to submit their
applications in the given format (Annexure A).
Last date for receipt of
application is 31.07.2015. No applications shall be entertained beyond the
stipulated date. Incomplete applications will be rejected.
Address the application, Super scribing
“Application for the post of Chief Customer Service Officer” to
“General Manager- HRD,
Central Bank of India,
Chander Mukhi, 17th
floor,
Nariman Point
Mumbai- 400 021
9. APPLICATION FEE
Application fee is Rs.1000/- payable by
way of Demand Draft drawn on any Nationalised/Scheduled Bank drawn in favour of
“Central Bank of India- Recruitment of CCSO” and payable at Mumbai
10. GENERAL INSTRUCTIONS:
a)
While applying for the posts, the applicant should ensure that he / she
fulfills the eligibility and other
norms mentioned above and that the particulars furnished are correct in all
respects. In case it is detected at any stage of engagement that a candidate does not fulfill the
eligibility norms and / or that he / she has furnished any incorrect / false
information or has suppressed any material fact(s), his / her candidature will
automatically stand cancelled. If any of the above shortcoming(s) is / are
detected even after engagement, his / her contractual engagement is liable to be terminated without any notice.
b)
Mere submission of application against the advertisement and apparently
fulfilling the criteria as prescribed in the advertisement would not bestow on
him / her right to be called for interview.
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